Simplicity is becoming a key way to differentiate products and services and delight customers with fantastic user experience. Except when it comes to contracts... Contracts are long, hard to read, and difficult to implement. And there are lots of them! The volume of different contracts written, negotiated, and implemented within even a small corporation is difficult to track and manage. Time pressures, competing priorities, and increasing scrutiny on corporate conduct can overwhelm lawyers, leaving little time to think about delivering legal services differently, just when innovative, user-focused services are needed most.